Having varying points of view is healthy for company growth. However, sometimes the varying opinions have underlying meanings that aren’t always what they seem.
For instance, how often do IT teams resist implementing new programs out of fear, laziness or just the extra work it creates? I mean they are tasked with everything from support desk tickets, computer set-ups for new employees and even firewall security. So it’s easy to get bogged down with the extra work a new program rollout will cost instead of focusing on the big picture and long term benefits. Other times people resist out of simple personality conflicts.
When this happens you will hear legitimate-sounding excuses of how the installation may conflict with another program or of how it may take up too many resources. This happens because one manager doesn’t want to help another manager or due to many other normal and very human reasons.
So the next time you have someone objecting to what most everyone else is pushing for, ask yourself, “Why?” It could be a very real objection worthy of consideration. Or, as I found out last week, it could be a person impeding progress because they simply do not want to put more work on their plate. The tough part is determining which is true. After all, we are all human!
–Warren